At Let’s Chow, we respect your privacy and are committed to protecting your personal information. We fully comply with South Africa’s POPIA (Protection of Personal Information Act). This Privacy Policy describes how we collect, use, store, and share your information when you use our website and other applications (collectively, the “Platform”).
1. Information We Collect
We may collect the following types of personal information:
a. Information You Provide to Us:
- Full name, email address, phone number
- Restaurant business details (for partners)
- Billing and payment information
- Any content you submit, such as reviews, messages, or support queries
b. Information We Collect Automatically:
- IP address and device information
- Location data (if you allow location services)
- Browser type and usage activity
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Provide and improve the Platform's functionality
- Facilitate bookings, promotions, and transactions.
- Customise content and deal recommendations.
- Communicate with you about offers, updates, and service notices.
- Enforce our Terms & Conditions
- Meet legal obligations
3. Sharing Your Information
We may share your information with:
- Service providers (e.g., hosting, payment processors)
- Restaurant partners (to fulfil promotions or bookings)
- Legal authorities, if required by law or to protect rights and safety
- Analytics and marketing tools (in anonymised or aggregated form)
- We do not sell or rent your personal data to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyse platform traffic
- Track marketing effectiveness
- You can always manage cookie preferences through your browser settings.
5. Data Storage and Security
We implement technical and organisational measures to protect your data, including:
- Secure servers
- Encrypted transmissions (e.g., SSL)
- Access controls
- However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
- Access your personal information
- Correct or update your data
- Request the deletion of your information.
- Withdraw consent for marketing.
- Complain to a data protection authority.
7. Retention of Information
We retain your personal data only as long as necessary for the purposes set out in this policy or as required by law. (i.e for as long as you are a user or subscriber to our platforms)
8. Children’s Privacy
Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this policy periodically. When we do, we will revise the "Effective Date" and notify users of material changes via email or platform notification.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
📧 hello@letschow.co.za
These Terms and Conditions (“Terms”) govern your use of the Let’s Chow website and or other platform applications (collectively, the “Platform”), operated by Let’s Chow (“we”, “us”, or “our”). By accessing or using the Platform, you agree to comply with and be bound by these Terms.
1. Eligibility and Acceptance
By using Let’s Chow, you confirm that you are at least 18 years or older and legally able to enter into binding contracts. If you disagree with these Terms, do not make use of our Platform.
2. Platform Use – Rules and Guidelines
You agree to:
- Use the Platform for lawful purposes only.
- Provide accurate, current, and complete information during registration.
- Respect the rights of other users and businesses.
- Not upload, post, or share content that is offensive, misleading, or infringes on any intellectual property rights.
You may not:
- Use automated tools to access or scrape our content.
- Attempt to interfere with the security, performance, or functionality of our Platform.
- Use our Platform to conduct illegal or fraudulent activity.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised use of your account.
4. Intellectual Property
All content on the Platform, including logos, graphics, text, features, and functionality, is our property or licensed to us and is protected under copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.
5. Subscriptions and Payments
Let’s Chow offers paid subscription plans to restaurants for listing and promoting deals and individuals for viewing and using the aforementioned restaurant deals. By subscribing:
- You agree to the fees, billing cycles, and terms listed at checkout.
- All payments are non-refundable.
- Subscriptions auto-renew unless cancelled before the end of the current billing cycle.
- We reserve the right to change subscription fees with prior notice.
6. Cancellation Policy
- You may cancel your subscription at any time from your account settings.
- No refunds will be issued for cancellations made during an active billing period.
- Access to premium features will continue until the end of your billing cycle.
7. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
- Indirect, incidental, or consequential damages arising from your use of the Platform.
- Restaurant-specific inaccuracies, such as pricing, availability, or offers.
- Service interruptions or data loss caused by factors beyond our control.
8. Third-Party Content
We may display content, promotions, or links from third parties (e.g., restaurants). We do not endorse or guarantee the accuracy of such content and are not responsible for any transactions or experiences you have with these third parties.
9. Modifications to the Platform
We reserve the right to modify or discontinue the Platform (or any part of it) at any time, with or without notice.
10. Termination
We may suspend or terminate your access to the Platform at our discretion, especially if you violate our Terms.
11. Governing Law and Dispute Resolution
The laws of the Republic of South Africa govern these Terms. Any disputes will be resolved via the necessary and correct channels.
12. Contact Us
If you have any questions or concerns about these Terms, contact us at:
📧 hello@letschow.co.za
.